Privacy Policy

As of April 2023

1. Identity and contact details of the data controller

2. The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other national data protection laws of the Member States as well as other data protection regulations is:

   Hopeless Records Merchandise

   c/o IC Music and Apparel GmbH

   Deutscher Platz 4

   04103 Leipzig

   Deutschland

   +49 341 49 98 00 27 

   [email protected] 

   www.hopelessrecords.eu 

2. Contact details of the data protection officer

3. The designated data protection officer is:

   DataCo GmbH
   Nymphenburger Str. 86
   80636 München, Deutschland

   [email protected]

   www.dataguard.de

3. General information on data processing

4. 1. Scope of processing personal data

   In general, we only process the personal data of our users to the extent necessary in order to provide a functioning webshop with our content and services. The processing of personal data regularly only takes place with the consent of the user. Exceptions include cases where prior consent technically cannot be obtained and where the processing of the data is permitted by law.

   2. Legal basis for data processing

   Art. 6 (1) (1) (a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.

   As for the processing of personal data required for the performance of a contract of which the data subject is party, Art. 6 (1) (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities.

   When it is necessary to process personal data in order to fulfil a legal obligation to which our company is subject, Art. 6 (1) (1) (c) GDPR serves as the legal basis.

   If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (1) (d) GDPR serves as the legal basis.

   If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (1) (f) GDPR GDPR will serve as the legal basis for the processing of data.If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (1) (f) GDPR GDPR will serve as the legal basis for the processing of data.

   3. Data removal and storage duration

   The personal data of the data subject will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if it was provided for by the European or national legislator within the EU regulations, law, or other relevant regulations to which the data controller is subject. Restriction or erasure of the data also takes place when the storage period stipulated by the aforementioned standards expires, unless there is a need to prolong the storage of the data for the purpose of concluding or fulfiling the respective contract.

4. Rights of the data subject

5. When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:

   1. Right of access (Art. 15 GDPR)

   You may request the data controller to confirm whether your personal data is processed by them.

   If such processing occurs, you can request the following information from the data controller:

   • Purposes of processing
   • Categories of personal data being processed.
   • Recipients or categories of recipients to whom the personal data have been or will be disclosed.
   • Planned storage period or the criteria for determining this period
   • The existence of the rights of rectification, erasure or restriction or opposition.
   • The existence of the right to lodge a complaint with a supervisory authority.
   • If applicable, origin of the data (if collected from a third party).
   • If applicable, existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the effects to be expected.
   • If applicable, transfer of personal data to a third country or international organization.

6. 2. Right to rectification (Art. 16 GDPR)

   You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay

   3. Right to the restriction of processing (Art. 18 GDPR)

   You may request the restriction of the processing of your personal data under the following conditions:

   • If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data.
   • The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use instead.
   • The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
   • If you have objected to the processing pursuant and it is not yet certain whether the legitimate interests of the data controller override your interests.

7. 4. Right to erasure ("Right to be forgotten") (Art. 17 GDPR)

   If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:

   • Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
   • You withdraw your consent on which the processing is based pursuant to and where there is no other legal basis for processing the data.
   • You object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21 (2) GDPR.
   • Your personal data has been processed unlawfully.
   • The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject.
   • Your personal data was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

8. The right to deletion does not exist if the processing is necessary

   • to exercise the right to freedom of speech and information;
   • to fulfil a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative.
   • for reasons of public interest in the field of public health.
   • for archival purposes of public interest, scientific or historical research purposes or for statistical purposes.
   • to enforce, exercise or defend legal claims.

9. 6. Right to data portability

   You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data, if:

   7. Right to object (Art. 21 GDPR)

   For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (1) (e) or 6 (1) (1) (f) GDPR; this also applies to profiling based on these provisions.

   If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.

   10. Right to complain to a supervisory authority

   Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR. A list, of the locally competent supervisory authorities in Germany can be found on the website of the Federal Commissioner for Data Protection at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html

   You have the right to lodge a complaint about the processing of your personal data with a data protection supervisory authority. Austrian Data Protection Authority Barichgasse 40-42 1030 Vienna Phone: +43 1 52 152-0 E-mail: dsb@dsb.gv.at

5. Provision of website and creation of log files

6. 1. Description and scope of data processing

   Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device.

   The following data is collected:

   • Browser type and version used
   • The user's operating system
   • Date and time of access
   • Web pages from which the user’s system accessed our website

7. The data is also stored in the log files of our system. Not included are the IP addresses of the user or other data that enable the assignment of the data to a user. The data is not stored with the user’s other personal data.

   2. Purpose of data processing

   The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.

   For the aforementioned purposes, our legitimate interest lies in the processing of data in compliance with Art. 6 (1) (1) (f) GDPR GDPR.

   3. Legal basis for data processing

   The legal basis for the temporary storage of data is Art. 6 (1) (1) (f) GDPR GDPR.

   4. Duration of storage

   The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.

   5. Objection and removal

   The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. The user can object to this. Whether the objection is successful is to be determined in the context of a balancing of interests.

6. Use of cookies

7. 1. Description and scope of data processing

   When you visit our website, we use technical tools for various functions, in particular cookies, which can be stored on your device. When you visit our website for the first time and at any time later, you have the choice of whether you generally permit the setting of cookies or which individual additional functions you would like to select. You can make changes in your browser settings or via our consent manager. Cookies are text files or information in a database that are stored on your hard drive and assigned to the browser you are using so that certain information can be passed to the entity that sets the cookie. Below we describe what kind of cookies we use:

   • Language settings
   • Items in shopping cart
   • Entered search terms
   • Log-in information

8. We use cookies on our website that are not technically necessary. Technically unnecessary cookies are text files that are not only used for the functionality of the website, but also collect other data.

   As a result, the following data will be processed:

   2. Purpose of data processing

   • Shopping cart
   • Applying language settings
   • Storage of search terms

9. The use of technically not necessary cookies is carried out for the purpose of improving the quality of our website, its content and thus our reach and profitability. By setting these cookies, we learn how the website is used and can thus constantly optimize our offer. These cookies serve us particularly for the following purposes:

   Google Analytics

   3. Legal basis for data processing

   As far as cookies are set that are not technically necessary, this is done on the basis of your expressed consent, which you can provide via the cookie banner. The basis for storing and accessing information in this case is § 25(1) TTDSG in conjunction with. Art. 6(1)(1)(a), Art. 7 GDPR. You can withdraw your consent at any time with effect for the future or subsequently grant it again by configuring your settings for cookies accordingly. Alternatively, you can prevent the storage of cookies by making the appropriate settings in your browser software. Please note that the browser settings you make only affect the browser you are using. If personal data is processed following the storage of and access to the information on your terminal equipment, the provisions of the GDPR are relevant. Information on this can be found in the following sections of this privacy policy.

7. Registration

8. 1. Description and scope of data processing

   We offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is collected as part of the registration process:

   • Email address
   • Last name
   • First name
   • Address
   • Telephone / mobile phone number
   • Date and time of registration

9. As part of the registration process, the user's consent to the processing of this data is obtained.

   2. Purpose of data processing

   A registration of the user is necessary for the fulfilment of a contract with the user or for the execution of pre-contractual measures.

   Lieferung von Bestellungen

   3. Legal basis for data processing

   The legal basis for the processing of the data is Art. 6 (1) (1) (a) GDPR if the user has given his consent.

   If the registration serves the fulfilment of a contract to which the user is a party or the execution of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) (1) (b) GDPR.

   4. Duration of storage

   The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.

   This is the case for the data collected during the registration process for the fulfilment of a contract or for the execution of pre-contractual measures if the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.

   5. Objection and removal

   As a user you have the possibility to cancel the registration at any time. You can request a change to the data stored about you at any time.

   Email an [email protected]

   If the data is necessary for the fulfilment of a contract or for the implementation of pre-contractual measures, a premature deletion of the data is only possible insofar as contractual or legal obligations do not stand in the way of a deletion.

8. Web shop

9. We offer a web shop on our website. For this we use the following web shop software:

   Magento of the provider Magento Commerce International Limited, 21 Charlemont Place, Do2 WV10, Dublin , Ireland (Hereinafter referred to as Magento).

   Further information can be found in the provider's privacy policy:
   https://magento.com/legal/terms/privacy

   The website and the web shop are hosted on external servers by a service provider commissioned by us.

   Our service provider is:

   ScaleCommerce

   The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:

   • Browser type and version
   • Used operating system
   • Referrer URL
   • Hostname of the accessing computer
   • Time and date of the server request
   • IP address of the user's device

10. This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - and server log files are therefore recorded.

    We have concluded a data processing agreement with the relevant service provider in which we oblige the relevant service provider to protect user data and not to pass it on to third parties.

    The server of the website is geographically located in Germany.

9. Payment options

10. 1. Description and scope of data processing

    We offer our customers various payment options for processing their orders. Depending on the payment option, we transfer customers to the platform of the payment service provider in question. After completion of the payment process, we receive the customer's payment data from the payment service providers or our house bank and process these in our systems for billing and accounting purposes.

    Payment via Amazon Pay

    It is possible to process payment transactions with the payment service provider AmazonPay. AmazonPay allows you to make online payments to third parties using the payment and shipping information stored in your Amazon account.

    The European operating company of AmazonPay is Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg. If you already have an Amazon.co.uk customer account, you can pay immediately with the payment method stored there - either by direct debit or by credit card. This requires a login to your Amazon account.

    Further information and your order overview for paying via AmazonPay can be found at https://pays.amazon.de.
    When paying via Amazon Pay, all personal data provided to Amazon Pay or collected by Amazon Pay will be processed primarily by Amazon Pays s.c.a. and secondarily by Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL, all three located at 5, Rue Plaetis L 2338, Luxembourg. For more information about Amazon's processing of your data within AmazonPay, please see Amazon Pay's privacy policy at:
    https://pay.amazon.co.uk/help/201751600?ld=NSGoogle

    Payment via Klarna

    It is possible to process payment transactions with the payment service provider Klarna.

    Klarna is a payment service provider that enables purchase on invoice or payment via installments.

    Klarna's European operating company is Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden.

    If you choose "Purchase on account" or "Installment purchase" as payment option within the transaction via Klarna, your personal data will be automatically transferred to Klarna. The personal data transmitted to Klarna are, in particular, the following

    • First name
    • Last name
    • Address
    • Date of birth
    • Gender
    • Email address
    • IP address of the user's device
    • Telephone / mobile phone number
    • Bank account details
    • Credit Credit card number incl. expiry date and CVC code
    • Number of items
    • Product code
    • Data on goods and/or services
    • Transaction amount and tax dues

11. The transmission of data is intended in particular for identity verification, payment administration and fraud prevention purposes. The personal data exchanged between Klarna and us may be transferred by Klarna to credit agencies.

    The purpose of this transmission is a check of identity and credit score. Klarna may also pass on the personal data to affiliated companies (Klarna Group) and service providers or subcontractors if this is necessary to fulfil the contractual obligations or if the data is to be processed on behalf of Klarna.

    Further information on the processing of your data by Klarna can be found in Klarna's privacy policy at:
    https://pay.amazon.co.uk/help/201751600?ld=NSGoogle
    https://www.klarna.com/uk/privacy/

    Payment via credit card

    It is possible to complete the payment process by credit card.

    If you have chosen to pay by credit card, payment details will be passed on to payment service providers for payment processing. All payment service providers comply with the requirements of the "Payment Card Industry (PCI) Data Security Standards" and have been certified by an independent PCI Qualified Security Assessor.

    The following data will be transmitted regularly as part of payment via credit card:

    • Purchase amount
    • Date and time of purchase
    • First and last name
    • Address
    • Email address
    • Credit Credit card number
    • Credit card validity period
    • Card validation code (CVC)
    • IP address of the user's device
    • Telephone number / mobile phone number

12. Payment data is passed on to the following payment service providers:

    • Concardis GmbH, Helfmann-Park 7, 65760 Eschborn, Germany

13. Further information on the data protection guidelines as well as robjection and removal options for payment service providers can be found here:

    Concardis:

    https://www.concardis.com/de-en/protecting-your-data

    Payment via PayPal

    It is possible to process payment transactions with the payment service provider PayPal. PayPal offers a direct payment method as well as purchase on invoice, direct debit, credit card and installment payment.

    The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg.

    If you choose PayPal as your payment method, your data required for the payment process is automatically transmitted to PayPal.

    Following data is processed:

    • Last name
    • Address
    • Email address
    • Telephone / mobile phone number
    • IP address of the user's device
    • Bank account details
    • Credit card number
    • Card validation date and code (CVC)
    • Number of items
    • Product code
    • Data on goods and services
    • Transaction amount and tax dues
    • Information on previous purchasing behaviour

14. The data transmitted to PayPal may be transmitted by PayPal to credit agencies. The purpose of this transmission is a check of identity and credit score.

    PayPal may also share your information with third parties to the extent necessary to fulfil your contractual obligations or to process the information on behalf of PayPal. When transferring your personal information within companies affiliated with PayPal, the Binding Corporate Rules, approved by the relevant regulatory authorities, apply. You can find them here:
    https://www.paypal.com/uk/webapps/mpp/ua/bcr?locale.x=en_GB
    Other data transfers may be based on contractual safeguards. For further information please contact PayPal.

    All PayPal transactions are subject to PayPal's privacy policy. You can find them at:
    https://www.paypal.com/uk/webapps/mpp/ua/privacy-full/

    Payment via Sofortüberweisung

    There is the possibility of Payment via Sofortüberweisung. In this case, the data will be collected by Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany.

    The data controller does not collect and store the data himself.

    With the issue of an Sofortüberweisung you instruct Sofort GmbH to automatically check,

    whether your account covers the amount to be transferred (account coverage check), and any instant transfers of the last 30 days have been successfully completed from your account,

    and, after positive verification, to transmit the transfer order approved by you to your bank in electronic form, and to inform us, as the payment recipient selected by you (online provider), of the successful termination of the transfer.

    Sofort GmbH requires the IBAN, PIN and TAN of your online banking account. As part of the ordering process, you will automatically be forwarded to the secure payment form of Sofort GmbH.

    Immediately afterwards you will receive confirmation of the transaction. We will then directly receive the transfer credit note.

    Anyone who has an activated online banking account with PIN/TAN procedure can use Sofortüberweisung as a payment method.

    Please note that a few banks do not yet support Payment via Sofortüberweisung.

    For further information please click on the following link:
    https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/.

    Further information on the stored data can be found at
    https://www.klarna.com/sofort/#cq-0.

    Payment in advance

    If you have chosen to pay in advance, we will not process any data other than that provided by your bank. These are only used to check incoming payments.

    Further payment methods

    We also offer payment with the following options:

    Nachnahme

    2. Purpose of data processing

    The transmission of payment data to payment service providers serves to process payments, e.g. if you purchase a product and/or use a service.

    3. Legal basis for data processing

    The legal basis for data processing is Art. 6 (1) (1) (b) GDPR, since the processing of the data is necessary for the execution of the concluded sales contract.

    4. Duration of storage

    All payment data as well as data on possible chargebacks are only stored as long as they are required for payment processing and a possible processing of chargebacks and debt collection as well as for combating misuse.

    Furthermore, payment data may be stored beyond this if and as long as this is necessary to comply with statutory retention periods or to prosecute a specific case of misuse.

    Your personal data will be deleted at the end of the statutory retention period, i.e. after 10 years at the latest.

    5. Objection and removal

    You can withdraw your consent to the processing of your payment data at any time by notifying the data controller or the payment service provider used. However, the payment service provider used may still be entitled to process your payment data if and as long as this is necessary for the contractual payment processing.

10. Shipping service providers

11. 1. Description and scope of data processing

    If you order products or services on our website that are delivered by a shipping service provider, you will receive your order and shipping confirmation via your email address and, depending on the shipping service provider, notification that your shipment has arrived and/or notification of package arrival and possible delivery options.

    The data will be transmitted to the following shipping service providers:

    • DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
    • General Logistics Systems Germany GmbH & Co. OHG, GLS-Germany-Str. 1-7, 36286 Neuenstein, Germany
    • Hermes Germany GmbH, Essener Straße 89, 22419 Hamburg, Germany
    • UPS Europe SA, Ave Ariane 5, Brussels, B-1200, Belgium

12. The data transmitted are regular:

    • Last name
    • Address
    • Email address

13. 2. Purpose of data processing

    The purpose of processing personal data is to give Shipping service providers the opportunity to inform recipients of the progress of a shipment by email and thus increase the probability of successful delivery.

    3. Legal basis for data processing

    The legal basis for the transmission of the email address to the respective shipping service provider and its use is Art. 6 (1) (1) (f) GDPR, based on our legitimate interest in being able to offer the notification service to our customers and thus to make shipping as customer-friendly as possible.

    4. Duration of storage

    The transmitted data will be deleted by the respective shipping service provider if the package was delivered successfully.

    5. Objection and removal

    The notification service provided by the shipping service provider may be terminated by the user concerned at any time. For this purpose, there is a corresponding opt-out link in every email.

11. Newsletter

12. 1. Description and scope of data processing

    It is possible to subscribe to a newsletter free of charge. When you register for the newsletter, the following data from the input mask will be transmitted to us:

    • Email address

13. Your consent will be obtained for the processing of your data during the registration process and reference will be made to this privacy policy.

    No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for sending the newsletter.

    2. Purpose of data processing

    The user's email address is collected to deliver the newsletter to the recipient.

    3. Legal basis for data processing

    The legal basis for the processing of data provided by the user after registration for the newsletter is Art. 6 (1) (1) (a) GDPR if the user has given his consent.

    4. Duration of storage

    The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The user's email address will therefore be stored as long as the newsletter subscription is active.

    The other personal data collected during the registration process is generally deleted after a period of seven days.

    5. Objection and removal

    The subscription for the newsletter can be cancelled by the data subject at any time. For this purpose, every newsletter contains an opt-out link.

    Through this, it is also possible to withdraw the consent to the storage of personal data collected during the registration process.

12. Contact via Email

13. 1. Description and scope of data processing

    You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored.

    The data will be used exclusively for the processing of the conversation.

    2. Purpose of data processing

    If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data.

    3. Legal basis for data processing

    The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (1) (f) GDPR. . Our legitimate interest is to optimally answer your request that you send by e-mail. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

    4. Duration of storage

    The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved.

    The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

    5. Objection and removal

    The user has the possibility to withdraw the consent to the processing of their personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time.

    Email an [email protected]

    In this case, all personal data stored while establishing contact will be deleted.

    Email an [email protected]

13. Job application via Email

14. 1. Scope of processing personal data

    You can send us your job application via email. We process your email address and the information you provide in the email.

    • Email address

15. Your data will not be passed on to third parties. The data will be used exclusively for processing your application.

    2. Purpose of data processing

    The processing of personal data from the application form serves us solely to process your application.

    3. Legal basis for data processing

    The legal basis for the processing of the data is the completion of the contractual relation with you, Art. 6 (1) (1) (b) GDPR and § 26 (1) (1) BDSG.

    4. Duration of storage

    After completion of the application procedure, the data will be stored for up to six months. Your data will be deleted after six months at the latest. In the event of a legal obligation, the data will be stored within the framework of the applicable provisions.

14. Use of corporate profiles on social networks

15. Use of corporate profiles on social networks

    Instagram:

    Instagram, Part of Meta Platforms Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2 Ireland

    On our company profile we provide information and offer Instagram users the possibility of communication. If you carry out an action on our Instagram company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or to a large extent have no influence on the processing of your personal data by Instagram, we cannot make any binding statements regarding the purpose and scope of the processing of your data.

    Our corporate presence in social networks is used for communication and information exchange with (potential) customers. We use the company's profile for:

    Allgemeine Informationen

    Publications on the company profile can contain the following content:

    • Information about products
    • Information about services

16. Every user is free to publish personal data.

    As far as we process your personal data in order to evaluate your online behavior, to offer you sweepstakes or to conduct lead campaigns, this is done on the basis of your express declaration of consent, Art. 6 (1) (1) (a), Art. 7 GDPR. The legal basis for processing personal data for the purpose of communicating with customers and interested parties is Art. 6 (1) (1) (f) GDPR. Thereby, our legitimate interest is to answer your request optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

    The data generated on the company profile are not stored in our own systems.

    For the processing of your personal data in third countries, we have provided appropriate guarantees in form of standard data protection clauses pursuant to Art. 46(2)(c) GDPR. A copy of the standard data protection clauses can be requested from us.

    You can object at any time to the processing of your personal data that we collect within the framework of your use of our Instagram corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to [email protected]. For further information on the processing of your personal data by Instagram and the corresponding objection options, please click here:

    Instagram: https://help.instagram.com/519522125107875

    Twitter:

    Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland

    On our company profile we provide information and offer Twitter users the possibility of communication. If you carry out an action on our Twitter company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or to a large extent have no influence on the processing of your personal data by Twitter, we cannot make any binding statements regarding the purpose and scope of the processing of your data.

    Our corporate presence in social networks is used for communication and information exchange with (potential) customers. We use the company's profile for:

    Allgemeine Informationen

    Publications on the company profile can contain the following content:

    • Information about products
    • Information about services

17. Every user is free to publish personal data.

    As far as we process your personal data in order to evaluate your online behavior, to offer you sweepstakes or to conduct lead campaigns, this is done on the basis of your express declaration of consent, Art. 6 (1) (1) (a), Art. 7 GDPR. The legal basis for processing personal data for the purpose of communicating with customers and interested parties is Art. 6 (1) (1) (f) GDPR. Thereby, our legitimate interest is to answer your request optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

    The data generated on the company profile are not stored in our own systems.

    For the processing of your personal data in third countries, we have provided appropriate guarantees in form of standard data protection clauses pursuant to Art. 46(2)(c) GDPR. A copy of the standard data protection clauses can be requested from us.

    You can object at any time to the processing of your personal data that we collect within the framework of your use of our Twitter corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to [email protected]. For further information on the processing of your personal data by Twitter and the corresponding objection options, please click here:

    Twitter: https://twitter.com/en/privacy

    YouTube:

    YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States

    On our company profile we provide information and offer YouTube users the possibility of communication. If you carry out an action on our YouTube company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or to a large extent have no influence on the processing of your personal data by YouTube, we cannot make any binding statements regarding the purpose and scope of the processing of your data.

    Our corporate presence in social networks is used for communication and information exchange with (potential) customers. We use the company's profile for:

    Allgemeine Informationen

    Publications on the company profile can contain the following content:

    • Information about products
    • Information about services

18. Every user is free to publish personal data.

    As far as we process your personal data in order to evaluate your online behavior, to offer you sweepstakes or to conduct lead campaigns, this is done on the basis of your express declaration of consent, Art. 6 (1) (1) (a), Art. 7 GDPR. The legal basis for processing personal data for the purpose of communicating with customers and interested parties is Art. 6 (1) (1) (f) GDPR. Thereby, our legitimate interest is to answer your request optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

    The data generated on the company profile are not stored in our own systems.

    For the processing of your personal data in third countries, we have provided appropriate guarantees in form of standard data protection clauses pursuant to Art. 46(2)(c) GDPR. A copy of the standard data protection clauses can be requested from us.

    You can object at any time to the processing of your personal data that we collect within the framework of your use of our YouTube corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to [email protected]. For further information on the processing of your personal data by YouTube and the corresponding objection options, please click here:

    YouTube: https://policies.google.com/privacy?gl=DE&hl=en

15. Use of corporate profiles in professionally oriented networks

16. 1. Scope of data processing

    We use corporate profiles on professionally oriented networks. We maintain a corporate presence on the following professionally oriented networks:

    LinkedIn:

    LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland

    On our site we provide information and offer users the possibility of communication.

    The corporate profile is used for job applications, information, public relations, and active sourcing.

    We do not have any information on the processing of your personal data by the companies jointly responsible for the corporate profile. Further information can be found in the privacy policy of:

    LinkedIn:

    https://www.linkedin.com/legal/privacy-policy

    If you carry out an action on our company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public.

    2. Legal basis for data processing

    The legal basis for the processing of personal data for the purpose of communication with customers and interested parties is Art. 6 (1) (1) (f) GDPR. Our legitimate interest is to answer your request optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

    3. Purpose of the data processing

    Our corporate web profile serves to inform users about our services. Every user is free to publish personal data.

    4. Duration of storage

    We store your activities and personal data published via our corporate web profile until you withdraw your consent. In addition, we comply with the statutory retention periods.

    5. Objection and removal

    You can object at any time to the processing of your personal data which we collect within the scope of your use of our corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to the email address stated in this privacy policy.

    You can find further information on objection and removal options here:

    LinkedIn:

    https://www.linkedin.com/legal/privacy-policy

16. Affiliate programs

17. Affilinet

    1. Description and scope of data processing

    Our website uses functions of the Affilinet advertising platform of AWIN AG, Eichhornstraße 3, 10785 Berlin (Hereinafter referred to as Affilinet). Affilinet measures which web page redirects a user to another web page so that the second web page can gain more web page traffic. When you visit our site, Affilinet stores a cookie on your computer. Personal data can thus be stored and evaluated, above all the activity of the user (e.g. which pages were visited and on which elements were clicked), device and browser information (e.g. IP address and operating system), data about the advertisements displayed (e.g. which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (e.g. pseudonymised user IDs). Further information on the collection and storage of data by Affilinet can be found here:

    https://www.awin.com/gb/privacy

    2. Purpose of data processing

    The use of Affilinet is used to track the number of calls to affiliate links. We use this plug-in in order to receive a reimbursement of advertising costs (so-called affiliate system).

    3. Legal basis for data processing

    The legal basis for data processing is Art. 6 (1) (1) (a) GDPR.

    4. Duration of storage

    Your personal information will be retained for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

    5. Objection and removal

    You can prevent Affilinet from collecting and processing your personal information by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" feature of a supporting browser, by disabling the execution of script code in your browser, or by installing a script blocker such as NoScript (www.noscript.net) or Ghostery (www.ghostery.com) in your browser. You can find further information on objections and remedies against Affilinet here:

    https://www.awin.com/gb/privacy

17. Content delivery networks

18. CloudFlare

    1. Description and scope of data processing

    On our website we use functions of the content delivery network CloudFlare of CloudFlare Germany GmbH, Rosental 7, 80331 Munich, Germany (Hereinafter referred to as CloudFlare). A Content Delivery Network (CDN) is a network of regionally distributed servers connected via the Internet to deliver content, especially large media files such as videos. CloudFlare offers web optimization and security services that we use to improve the load times of our website and to protect it from misuse. When you visit our website you will be connected to the servers of CloudFlare, e.g. to retrieve content. This allows personal data to be stored and evaluated in server log files, the user's activity (e.g. which pages have been visited) and device and browser information (e.g. IP address and operating system).
    Further information on the collection and storage of data by CloudFlare can be found here:
    https://www.cloudflare.com/de-de/privacypolicy/

    2. Purpose of data processing

    The use of CloudFlare's features serves to deliver and accelerate online applications and content.

    3. Legal basis for data processing

    The data is collected on the basis of Art. 6 (1) (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - and server log files are therefore recorded.

    4. Duration of storage

    Your personal information will be retained for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

    5. Objection and removal

    Information about objection and removal options regarding CloudFlare can be found at:
    https://www.cloudflare.com/de-de/privacypolicy/

18. Usage of Plugins

19. We use plugins for various purposes. The plugins used are listed below:

    Use of Facebook Comments
    
    1. Scope of processing of personal data
    
    We use functions of the social network Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA and their representatives in the Union Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal H , D2 Dublin, Ireland (Hereinafter: Facebook). We use this plugin to extend the functionality of our online presence. Users can use Facebook Comments to comment on content on our online presence using their Facebook account. Personal data can be stored and evaluated, especially the activity of the user (especially which pages have been visited and which elements have been clicked on) as well as device and browser information (especially the IP address and the operating system). We do not have any information about the exact scope of the collection of personal data.
    For more information about Facebook's collection and storage of data, please visit:
    https://de-de.facebook.com/policy.php

    2. Purpose of data processing
    
    The use of the Facebook Comment Plug-In serves the improvement of the user friendliness of our online presence. We use this plug-in to offer an embedded comment function directly on Facebook without users having to leave our online presence.

    3. Legal basis for the processing of personal data
    
    The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

    4. Duration of storage
    
    Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

    5. Possibility of revocation of consent and removal
    
    You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
    You can prevent Facebook from collecting and processing your personal information by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" feature of a supporting browser, by disabling the execution of script code in your browser, or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.\You can find more information about objection and removal options for Facebook at:
    https://en-gb.facebook.com/policy.php

    Use of Google AdWords
    
    1. Scope of processing of personal data
    
    We use Google AdWords of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and its representative in the Union Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (Hereinafter referred to as Google). With this service we place advertisements. Google places a cookie on your computer. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and operating system), data about the advertisements displayed (in particular which advertisements have been displayed and whether the user has clicked on them) and also data from advertising partners (in particular pseudonymised user IDs).
    Further information on the collection and storage of data by Google can be found here:
    https://policies.google.com/privacy?hl=en-GB

    2. Purpose of data processing
    
    We only obtain knowledge of the total number of users who have responded to our advertisement. We will not share any information that could be used to identify you. The use does not serve the traceability.

    3. Legal basis for the processing of personal data
    
    The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

    4. Duration of storage
    
    Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

    5. Possibility of revocation of consent and removal
    
    You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
    You can prevent the collection and processing of your personal data by Google by preventing the storage of cookies from third parties on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as a browser browser browser.B. Install NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
    With the following link you can deactivate the use of your personal data by Google:
    https://adssettings.google.com
    Further information on objection and removal options against Google can be found at:\https://policies.google.com/privacy?gln=EN&hl=en

    Use of Google Analytics
    
    1. Scope of the processing of personal data
    
    . We use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). Google Analytics examines, among other things, the origin of visitors, the time they spend on individual pages, and the use of search engines, thus allowing better monitoring of the success of advertising campaigns. Google sets a cookie on your computer. This allows personal data to be stored and evaluated, in particular the activity of the user (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymized user IDs).
    We use Google Analytics (Universal Analytics) to evaluate your use of our online presence, to compile reports on your activities and to use further Google services associated with the use of our online presence and internet usage.
    We have requested the anonymization of IP addresses, which means that Google will shorten your IP address as promptly as technically possible. However, it cannot be ruled out that your data will be transmitted to the servers of Google LLC based in the USA.
    On behalf of the operator of this online presence, Google will use this information for the purpose of evaluating your use of the online presence, compiling reports on the activities of the online presence and providing other services relating to the use of the online presence and internet usage to the operator of the online presence.
    More information on the processing of data by Google can be found here: https://policies.google.com/privacy?hl=en-GB

    2. Purpose of data processing
    
    The purpose of processing personal data is to specifically address a target group that has already expressed an initial interest by visiting the site.

    3. Legal basis for the processing of personal data
    
    The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

    4. Duration of storage
    
    Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law.

    5. Withdrawal option
    
    You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation.
    You can prevent the collection as well as the processing of your personal data by Google by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
    You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:
    https://tools.google.com/dlpage/gaoptout?hl=de
    You can deactivate the use of your personal data by Google using the following link:
    https://adssettings.google.de
    For more information on objection and removal options vis-à-vis Google, see:
    https://policies.google.com/privacy?gl=DE&hl=de
    \6. Danger notice
    
    Your personal data will also be transferred to the USA. There is no adequacy decision for the USA according to Art. 45 (3) GDPR. We would like to point out that data transfer without an adequacy decision entails certain risks, which we would like to inform you about below:
    Intelligence services in the USA use certain online identifiers (such as the IP address or unique identification numbers) as a starting point for monitoring individuals. In particular, it cannot be ruled out that these intelligence services have already collected information about you, with the help of which the data transmitted here can be traced back to you.
    Providers of electronic communications services headquartered in the U.S. are subject to monitoring by U.S. intelligence services pursuant to 50 U.S. Code § 1881a ("FISA 702"). Accordingly, providers of electronic communications services headquartered in the U.S. have an obligation to provide personally identifiable information to U.S. authorities pursuant to 50 U.S. Code § 1881a, with no possible recourse available to you. Even encryption of data at the electronic communications service provider's data centers may not provide adequate protection because, with respect to imported data in its possession or custody or under its control, an electronic communications service provider has a direct obligation to provide access to or surrender such data. This obligation may explicitly extend to the cryptographic keys without which the data cannot be read.
    The fact that this is not merely a "theoretical risk" is demonstrated by the ECJ ruling of July 16, 2020 (Case C 311/18, ,,Schrems-II").
    With Google, we have concluded guarantees in the form of standard data protection clauses pursuant to Art. 46 (2) lit. c DSGVO. A copy of the standard data protection clauses can be requested from us.

    Use of MailChimp
    
    1. Scope of processing of personal data
    
    We use the service provider MailChimp of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA (Hereinafter referred to as MailChimp) to send our newsletter. MailChimp is a provider for email marketing and enables us to communicate directly with potential customers via email newsletters. If you register for the newsletter, the data you enter when registering for the newsletter will be transferred to MailChimp and stored there. This allows further personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked) and device and browser information (in particular the IP address and operating system).
    Therefore your data will also be stored by MailChimp. Your data will not be passed on to third parties to receive the newsletter and MailChimp does not have the right to pass on your data. After registration MailChimp will send you an email to confirm your registration. In addition, MailChimp offers various analysis options on how the sent newsletters are opened and used, e.g. how many users an email was sent to, whether emails were rejected and whether users unsubscribed from the list after receiving an email. \Further information on the collection and storage of data by MailChimp can be found here:
    https://MailChimp.com/legal/privacy/

    2. Purpose of data processing
    
    The personal data collected during registration for the newsletter will be used exclusively for sending our newsletter, possibly for invitations to events and, if you are already our customer, for our customer e-mail. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or registration in this respect, as might be the case in the event of changes to the newsletter offering or changes to the technical conditions.

    3. Legal basis for the processing of personal data
    
    The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

    4. Duration of storage
    
    Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law. In addition, you can contact MailChimp and request the deletion of your data.

    5. Possibility of revocation of consent and removal
    
    You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
    Your consent to the storage of the data, as well as their use for the dispatch of the newsletter by MailChimp can be revoked at any time. You can exercise your right of withdrawal at any time by sending an email to MailChimp or by clicking on the link provided in each newsletter.\Further information on objection and removal options against MailChimp can be found at:
    https://MailChimp.com/legal/privacy/

    Use of Font Awesome
    
    1. Scope of processing of personal data
    
    We use fonts from Font Awesome, a service of Fonticons, Inc., 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA (Hereinafter referred to as Font Awesome). The fonts are transferred to the browser's cache when the page is called up in order to be able to use them for the visually improved display of various information. Personal data may be stored, transmitted and evaluated, in particular device and browser information (in particular the IP address and operating system).
    If the browser does not support or prevent access to Font Awesome, the text will be displayed in a standard font.
    When you visit the site, Font Awesome will not accept cookies
    For further information on the collection and storage of data by Font Awesome, please visit:
    https://origin.fontawesome.com/privacy

    2. Purpose of data processing
    
    The use of Google Webfonts serves an appealing representation of our texts.

    3. Legal basis for the processing of personal data
    
    The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

    4. Duration of storage
    
    Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law.

    5. Possibility of revocation of consent and removal
    
    You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
    You can prevent Font Awesome from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser, or by using a script blocker such as Font Awesome's "Do Not Track" function.B. Install NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.\For more information on how Font Awesome can be challenged visit:
    https://origin.fontawesome.com/privacy

    Use of Google Tag Manager
    
    1. Scope of processing of personal data
    
    We use the Google Tag Manager (https://www.google.com/intl/de/tagmanager/) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and its representative in the Union Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (Hereinafter referred to as Google). With Google Tag Manager, tags from Google and third-party services can be managed and bundled and embedded on an online presence. Tags are small code elements on an online presence that are used, among other things, to measure visitor numbers and behavior, capture the impact of online advertising and social channels, use remarketing and targeting, and test and optimize online presences. When a user visits the online presence, the current tag configuration is sent to the user's browser. It contains statements about which tags are to be triggered. Google Tag Manager triggers other tags that may themselves collect data. You will find information on this in the passages on the use of the corresponding services in this data protection declaration. Google Tag Manager does not access this data.
    For more information about the Google Tag Manager, please visit https://www.google.com/intl/de/tagmanager/faq.html and see Google's privacy policy: https://policies.google.com/privacy?hl=en

    2. Purpose of data processing
    
    The purpose of the processing of personal data lies in the collected and clear administration as well as an efficient integration of the services of third parties.

    3. Legal basis for the processing of personal data
    
    The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

    4. Duration of storage
    
    Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law. Advertising data in server logs is anonymized by Google's own statements to delete parts of the IP address and cookie information after 9 and 18 months respectively.

    5. Possibility of revocation of consent and removal
    
    You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
    You may prevent the collection and processing of your personal data by Google by preventing the storage of cookies by third parties on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. your IP address) to Google and to prevent the processing of this data by Google by downloading and installing the browser plug-in available under the following link:
    https://tools.google.com/dlpage/gaoptout?hl=en
    With the following link you can deactivate the use of your personal data by Google:
    https://adssettings.google.de\Further information on objection and removal options against Google can be found at:
    https://policies.google.com/privacy?gl=EN&hl=en

This privacy policy has been created with the assistance of DataGuard.